Laying the Foundation for AI Success

Dr. Suman De, Head of Data Analytics and AI Practice, and Ajay Thukral, Chief Technology Officer at Infosys Public Services, discuss the pivotal role of data and AI in public sector transformation. Dr. Suman De emphasizes the importance of a uniform data culture and strong governance, highlighting that AI technology relies on quality data and collaboration across agencies. He advocates for advanced cloud-based technologies and interoperability standards to facilitate seamless data exchange and improve AI implementation. Ajay Thukral explains that AI adoption should align with each agency's specific mission, such as tax compliance or citizen benefits, with a focus on using AI for practical applications like traffic management to enhance public safety.