Travel Lounge Talk Series – 12th Edition

In the twelfth edition of the “Travel Lounge” talk series, tune in to an interesting conversation with Fluido leaders – Maurus Puttonen - Travel & Hospitality Industry Expert & Andrew Hainsworth – Service Cloud Practice Lead, where they discuss about importance of customer service and customer experience in the airline industry. They also touched upon technology like AI and how it's more about learning internally first, using it for internal cases, especially around a customer service and followed by how AI is impacting the travel and hospitality industry.
Fluido is a leading Salesforce consultancy - Infosys company.