Preparing the Workforce for an Agentic AI Future

Indranil Mukherjee, EVP and Global Head for Infosys Salesforce Services, speaks with R “Ray” Wang, Founder and Principal Analyst at Constellation Research, about workforce transformation in the age of Agentic AI. They discuss the rise of CAIO roles, Infosys’ strategy to upskill 90% of its workforce via platforms like Wingspan, and how businesses can balance job augmentation with evolving talent demands.