How Specialty Insurance Paves the Way for Disruptive Innovation and Customer-centric Transformation

In a thought-provoking conversation Kent Black, Technology Executive and Industry Veteran, Specialty Insurance and Umakant Narkhede, Head of Midsized Insurance Segment, Infosys explore the obstacles that specialty carriers encounter and how they can accelerate their digital transformation journey.
The industry experts discuss how insurers can enhance growth and profitability by adopting various digital initiatives such as cloud technology, core systems modernization, artificial intelligence integration, and automation for new business processing and underwriting. They also delve into the importance of promoting creative engagement with customers, intermediaries, and partners for a successful digital transformation.
Specialty insurers face unique challenges in adopting digital disruption due to specialized products and complex risk analysis.
Watch the entire conversation to understand how specialty insurance carriers can accelerate their digital transformation journey by implementing new ways of working, achieve desired outcomes efficiently, meeting customer expectations, and staying competitive in the insurance industry.