Infosys Revolutionize India's GST Reform Landscape

Manish Kumar Sinha, CEO of GSTN, sheds light on the pivotal collaboration with Infosys which drove India's significant GST reform through strategic planning and technological innovation. The collaboration encountered challenges including navigating uncharted territories in tax administration and fostering cooperation among states and the center. The partnership led to the establishment of the revolutionary GST council, streamlining decision-making in tax matters. This discussion emphasizes the importance of taking small, incremental steps to achieve goals, facilitating continuous improvement and adaptability which helped in laying the groundwork for future AI integration, envisioning a data-driven approach to tax management. This collaboration exemplifies the transformative potential of teamwork and innovation in reshaping India's tax landscape.