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Consumer Spotlight: Quarterly Reflections (2nd Edition)

Another ‘new normal’ is dawning for consumer industries. The survivors of 2020 have learned to rapidly re-invent themselves, doubling down on digital and forming new deeper and more flexible supply chain partnerships. But now as the post-pandemic era arrives, retailers, consumer brands, and logistics firms must once again re-position themselves to capture growth in a truly “phygital” world.
The 2nd edition of Consumer Spotlight series brings Infosys’ leaders from North America, Europe and APAC to share their perspectives on how the global unlocking will change retail, consumer, and logistics strategies, including:
• The different trends in each region as markets start to open
• How a more digital-savvy consumer will change the strategies of firms in North America, Europe, and APAC
• Balancing the demands of digital and physical in the new normal
• How supply chains will evolve to support these new strategies

• Ambeshwar Nath - Senior Vice President – Industry Head - EMEA, Consumer, Retail & Logistics Infosys
• Sourav Banerjee - Senior Vice President – Industry Head - America, Consumer, Retail & Logistics Infosys
• Andal Alwan - Associate Vice President & Regional Head - APAC, Consumer, Retail & Logistics Infosys
• Samad Masood - Content Strategy and Marketing Lead, Knowledge Institute, Infosys